How does 45 minutes on hold sound? How about twice in one day? How about nothing is acomplished after all the holding??? It seems that customer service is a thing of yesterday and has been replaced with mediocre music and enthusiastic voices not telling you really why you should remain on the line, even though your call is important to them and it might be recorded for quality assurance purposes....well, I guess if there was a conversation to be recorded that would be possible, but alas!
So as I have spent all my free time today on hold, I have (yet again) a choice to make: will I be angry and in my imaginary world have a confrontation with whoever should be answering my call, or do I consider it a gift from the Lord and a chance to think, pray, collect my thoughts or just let my brain rest??? I confess that the former comes naturally and the latter is quite a challenge. I'd love to have patience enough to be aware of life's fleeting little moments that could count but I squander them in worry, anger, busyness. Good news is: I keep learning...sometimes is the same lesson over and over again, but I'm thankful that growth comes a bit at the time.
Speaking of growth, Jack is 6 weeks old now and a full 10 lbs. 4 oz. and doing well. I say doing well as he's been crying and unable to settle for the past 3 hours...another lesson in patience maybe????
Thursday, January 8, 2009
Subscribe to:
Posts (Atom)
